Turn Every Completed Job Into
a 5-Star Review — Automatically
88% of consumers trust online reviews as much as personal recommendations. FieldSprout sends review requests at the perfect moment after every job, responds to every review with AI-crafted replies, and alerts you to reputation risks before they escalate.
No credit card · Setup in 5 minutes
Averages across home service accounts on FieldSprout
How FieldSprout builds your review profile on autopilot
Most home service companies have 10x more happy customers than reviews. The gap isn't satisfaction — it's asking. FieldSprout handles the asking automatically.
Job completed
Your tech marks the job complete in your CRM. FieldSprout detects the signal and queues a review request for the optimal send window.
Request sent at peak moment
SMS and/or email sent 1–4 hours after completion — when satisfaction is highest. One tap takes the customer to their preferred platform.
Review posted & responded to
New review appears on Google, Yelp, or Facebook. FieldSprout responds within minutes with a personalized, on-brand reply.
Everything in the Review Management tool
Automated SMS & email requests
Triggered by job completion in ServiceTitan, Housecall Pro, Jobber, or any CRM via webhook. No manual action needed.
AI review response drafts
Every review gets a unique response that matches tone (grateful, apologetic, brief) to the review content and job type.
Reputation alert & escalation
A 1- or 2-star review triggers an instant alert. A private feedback flow gives unhappy customers a direct channel before they post publicly.
Multi-platform: Google, Yelp, Facebook
Customers choose their preferred platform. You get reviews where they matter most — weighted toward Google for map pack ranking.
Review velocity & rating tracking
Dashboard shows review count, average rating, and response rate over time. See which technicians generate the most reviews.
Tech-level performance reports
Identify your top-rated technicians and share the patterns — messaging, timing, job types — that generate the best reviews.
Review messaging built for your trade
"Thank you for trusting us with your comfort. We're glad the AC repair got you cool again! Your review helps other homeowners find us."
"So glad we could get your water back on quickly. Emergency calls like yours are exactly why we stay available 24/7. Thanks for the review!"
"Your safety is our priority — thank you for letting us upgrade your panel. We appreciate you taking a moment to share your experience."
"Protecting your home starts with a solid roof. We're proud of the work we did and grateful for your trust. Thank you for the kind words!"
"We went from 11 Google reviews to 187 in 4 months. We were doing great work but never asking. FieldSprout fixed that completely."
"A customer posted a 2-star review on a Saturday night. FieldSprout flagged it, drafted a response, and I approved it from my phone in 5 minutes. The customer updated to 4 stars."
"Our Google rating went from 3.8 to 4.7 in six months. We didn't change anything except asking for reviews. The response templates are also fantastic."
Start collecting reviews from every job
Connect your CRM and FieldSprout starts sending review requests automatically. Most accounts triple their monthly review count within 60 days.